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NFL Shop Customer Service
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FAQ
Updated
May 3, 2024
NFL Shop Customer FAQ
Top Answers & How-to Guides
What is NFL Shop's Phone Number?
The question we are asked most often is about how to talk to NFL Shop customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Can I track my order if I don't have an account?
Yes, you can track your order even if you don't have an account. To track your order, you simply need to go to the "Track Order" page...
Do you offer any discounts or promotions?
Yes, we offer various discounts and promotions at NFL Shop. We understand the importance of making sports merchandise accessible to...
Ask any question you have about NFL Shop customer service, get an answer now.
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Contact NFL Shop customer service
Order Tracking
How Do Track My Order from NFL Shop?
Tracking your order from NFL.com is easy as log as you have certain pieces of information. If you don't have it, you can still call...
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Can I track my order if I don't have an account?
Yes, you can track your order even if you don't have an account. To track your order, you simply need to go to the "Track Order" page...
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Returns and Exchanges
How Do I Return or Exchange an Item to NFL Shop?
NFLShop.com provides excellent customer support to its users and provides multiple avenues for customers wishing to return or exchange...
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What is the return policy for NFL Shop?
The return policy for NFL Shop allows customers to return items within 60 days of purchase for a full refund. All merchandise must...
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Can I return personalized or customized items?
Yes, personalized or customized items cannot be returned to NFL Shop. As these items are specifically tailored to your individual preference,...
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What is your policy on damaged or defective items?
At NFL Shop, we strive to ensure customer satisfaction with every purchase. If you receive a damaged or defective item, we offer a...
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Order Management
Can I cancel or change my order after it has been placed?
Unfortunately, once your order has been placed on NFL Shop, it cannot be canceled or changed. This is because they strive to process...
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How long does it take to process and ship an order?
The processing and shipping time for orders from NFL Shop typically ranges between 3 to 5 business days. During peak seasons or promotional...
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Shipping
Do you offer international shipping?
Yes, NFL Shop offers international shipping to select countries. Customers residing outside of the United States can enjoy purchasing...
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Payment Methods
What payment methods do you accept?
We accept various payment methods for your convenience. At NFL Shop, you can securely complete your purchases using major credit cards,...
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Gift Services
Do you offer gift wrapping services?
Yes, NFL Shop offers gift wrapping services for an additional fee. Make your gift extra special by selecting the gift wrapping option...
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Sizing Information
What is the sizing chart for NFL Shop products?
The sizing chart for NFL Shop products is available on our website to assist customers in finding the perfect fit. We understand the...
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Discounts and Promotions
Do you offer any discounts or promotions?
Yes, we offer various discounts and promotions at NFL Shop. We understand the importance of making sports merchandise accessible to...
Read more
Help me with my NFL Shop customer service issue
Ask any question you have about NFL Shop customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact NFL Shop
Order Tracking
Returns and Exchanges
Order Management
Shipping
Payment Methods
Gift Services
Sizing Information
Discounts and Promotions
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All Companies
›
NFL Shop Customer Service
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FAQ
Updated
May 3, 2024