Porter Airlines Phone Number

Call Porter Airlines customer service faster with GetHuman

  • Calls Porter Airlines's Customer Service department
  • The average hold time is 33m
  • Hours are Mon-Fri 5:30am-11pm, Sat-Sun 6am-10pm EST
  • The best time to call is 2:15pm
  • Popular issues for this call center: Make a booking, Change flight, Cancel flight, Flight delayed, and Baggage problem.
  • Reach a live Porter Airlines agent: Calling the Porter Airlines number above should go right to a real human being

What to expect when you call

Heard when the phone system first answers
"Welcome aboard border Your time is important to us. And we want to help you as quickly as possible. Most questions can be answered without waiting on hold. Our website and mobile app offer twenty four seven self-service options. You can change or cancel your booking, check your flight status, and get answers to common questions. To get started, do you have an existing booking with us? Did you know that you can make your booking faster and conveniently on our website? If you have any questions or need assistance while booking online, our agents can walk you through the online booking process. Thank you for waiting. An agent will be with you soon. This call will be recorded for quality and training purposes. After speaking to the agent, please stay on the line for one question survey."
Excerpt from a call with Porter Airlines
Tuesday, January 23, 2024 6:21 AM
They may ask your reason for calling (instead of a menu)
"Welcome aboard Border Airlines. Your time is important to us, and we want to help you as quickly as possible. Most questions can be answered without waiting on hold. Our website and mobile app offer twenty four seven self-service options. You can change or cancel your booking, check your flight status, and get answers to common questions. To get started, do you have an existing booking with us? To get started, do you have an existing book?
Please press one if you have an existing booking or press two if you are looking to book a flight.
Thank you for letting us know. How can we help you today?"
Excerpt from a call with Porter Airlines
Sunday, March 24, 2024 5:08 AM
They may ask you to say or enter information
"Are you scheduled to fly within twenty four hours? Do you have your confirmation number with you?
What is your confirmation number?
Please confirm your please confirm your confirmation number is m one two m If that's correct, you can say yes."
Excerpt from a call with Porter Airlines
Monday, January 8, 2024 2:24 AM

Porter Airlines Customer Phone Number 888-619-8622 - Stats

Phone number to dial888-619-8622
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 5:30am-11pm, Sat-Sun 6am-10pm EST
Best time to dial2:15pm
Average wait33 minutes
Current wait45 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone
Quality of communication71%
Quality of help73%
Customer votes349
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Porter Airlines's Best Toll-Free/800 Customer Phone Number

This is Porter Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Porter Airlines agent. This phone number is Porter Airlines's Best Phone Number because 1,932 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-619-8622 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call Porter Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Porter Airlines has 1 phone number. It's not always clear what is the best way to talk to Porter Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Porter Airlines - by phone or otherwise

While 888-619-8622 is Porter Airlines's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact Porter Airlines please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Porter Airlines.

What is GetHuman's Relationship to Porter Airlines?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Porter Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

For more general information about Porter Airlines, other (non-phone) ways of contacting them, and for guidance on common customer issues, visit out Porter Airlines Customer Service article.
Porter Airlines Customer Service

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