What if I'm not satisfied with the service provided by the contractor?
If you are not satisfied with the service provided by the contractor, American Home Shield (AHS) has a solution for you. AHS aims to ensure customer satisfaction and offers a guarantee on all repairs. In the event that you are unsatisfied with the contractor's workmanship or the repairs, you can contact AHS within 60 days. AHS will then assess the issue and take appropriate action to resolve it. This may include sending a different contractor to reevaluate the problem, or arranging for necessary adjustments. AHS is committed to providing quality service and will work diligently to address any concerns or dissatisfaction you may have. Rest assured, AHS is there for you every step of the way to ensure your satisfaction with the service provided.
Answered May 3, 2024
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