Toll-free·Calls Customer Service·Most popular VSP number
Q:
How do I talk to a live human at VSP?
A:Repeat "Representative, then put in your phone number.
Q:
Does VSP offer 24 hour customer service?
A:Not at this number; hours here are Mon - Fri 5 am - 8 pm, Sat 7 am - 8 pm, Sunday 7 am - 7 pm, PST.The least busy day is Friday, and the most busy day is Monday. Details
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Friday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this VSP phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Repeat "Representative, then put in your phone number.
Here is how our research team describes the way the VSP phone system greets you: Welcome to VSP. Now, please briefly tell me what you are calling about.
Below are some clips we've found from VSP's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Welcome to VSP.
Now tell me briefly what you're calling about."
Excerpt from a call with VSP
Friday, February 9, 2024 3:34 PM
They may ask you to say or enter information
"Please tell me what you'd like help with.
You can say things like find a provider or what's my coverage."
Excerpt from a call with VSP
Friday, February 9, 2024 3:34 PM
What are the hours and when should I call?
VSP operates the call center for this 800-877-7195 phone number Mon - Fri 5 am - 8 pm, Sat 7 am - 8 pm, Sunday 7 am - 7 pm, PT.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 160 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this VSP phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like VSP staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call VSP is Friday.The most busy day to call is Monday.Again, this is based on a sample of 160 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Thursday.
The best time to call VSP
In summation, the best day to call VSP is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this VSP number, but it is also the day with the shortest hold times.
Why Customers Call VSP
If you have time to do a bit of reading before you call VSP, we recommend you read over some of our problem-specific articles.
VSP stands for Vision Service Plan, and it is a leading provider of vision care insurance in the United States. With over 60 million members, VSP offers comprehensive eye care services and benefits through its network of eye doctors and vision centers nationwide. VSP coverage includes annual eye exams, prescription eyewear (including glasses and contact lenses), and discounts on additional services like LASIK and lens enhancements. VSP is committed to promoting healthy vision and providing affordable access to quality eye care. By partnering with a vast network of eye care professionals, VSP ensures that individuals and families can maintain optimal eye health and enjoy clear vision. With flexible plans and a wide range of coverage options, VSP aims to provide personalized solutions to meet the diverse vision care needs of its members.
VSP provides numerous benefits to its members. Firstly, VSP offers a wide network of eyecare professionals, including optometrists and ophthalmologists, ensuring convenient access to quality eye care services. Members can also enjoy substantial savings on comprehensive eye exams, eyeglasses, contact lenses, and other vision correction options. VSP's coverage extends to a great selection of eyewear, offering stylish frames and top-notch lenses to suit individual preferences, helping members feel confident and comfortable. Additionally, VSP's plans are flexible, allowing members to choose the coverage that best meets their needs and budget. The company also emphasizes preventive eye care, aiming to detect and address potential vision problems early on, ensuring optimal eye health and promoting overall wellness. Overall, VSP's benefits encompass affordability, quality care, convenience, choice, and a strong focus on proactive eye health.
VSP stands for Vision Service Plan. It is a leading vision care insurance provider that focuses on helping individuals and families maintain healthy vision through affordable and comprehensive eye care coverage. VSP works closely with a network of eye doctors and optometrists to provide a wide range of services, including eye exams, glasses, contact lenses, and even LASIK surgery. With a VSP plan, members can enjoy access to quality eye care and discounts on eyewear from popular brands. VSP's commitment to promoting eye health extends beyond insurance, as they also participate in various charitable programs to improve vision care for underserved communities. So, when you see VSP, think "Vision Service Plan" and trust in their expertise to protect and enhance your eyesight.
Click the link above to get answers to just about any VSP customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to VSP, and their purpose. Are any of these similar to the reason you are trying to call?
Seeking VSP coverage for self: "My wife passed away and now I need VSP coverage for myself."
- From a call lasting 28m 54s , Feb 9, 2024 3:34 PM
Conclusion and closing notes
This is VSP's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a VSP agent. This phone number is VSP's best phone number because 960 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-877-7195 include and other customer service issues. Rather than trying to call VSP first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, VSP has 1 phone number. It's not always clear what is the best way to talk to VSP representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for VSP. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like VSP. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.