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We're sorry to hear you're having difficulty obtaining replacement parts for your Lennox mini split unit. Lennox designs its products with durability in mind, but occasional part replacement may be necessary due to wear and tear. Parts for Lennox mini split units are usually readily available from authorized Lennox parts distributors. Also, Lennox service technicians should be able to access required parts for servicing or repairing your unit. If you're still having trouble, it might be due to the specific part you need being temporarily out of stock or possible discontinuation of the model or part. Contact your local Lennox dealer for the most accurate information.