We built this free tool for customers to skip past phone menus and long waits. We hope you like it! We are often asked why and how we do this, and the answer is easy. For one, we don't think that you should have to wait on hold for long periods of time to talk to organizations you do business with. As for how, the calls are expensive for us to make, but as you can see we offset that cost by showing advertisements on this website. We hope this saves you some time!