Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Assistenza clienti
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Fitbit rep
  • Pro tips & talking points
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Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

I had a Fitbit that needed to replaced . Fitbit sent me a replacement device . The devi...
I need a replacement charger for my Fitbit which was purchased * or * years ago. The ba...
Sir,*I have a Fitbit that is about * or * years old. I have lost the charger for it. T...
I was given a discount code to use to purchase my next Fitbit. Given to me a few days a...
I was trying to reset y Aria * after relacing the battries and found *, attempts to cha...
can you update me on the status of my returned item *********
Hi,*I purchased some fitbit flyer earphones in nightfall blue colour, from amazon in Ju...
Does my Fitbit * go back to Standard Time from Daylight Savings Time automatically or d...
I would like to speak to a fitbit agent in the uk. I can not sign on despite changing m...
For the last few weeks my dashboard shows * active minutes no matter how many steps I h...
I was just billed $**.** for an annual subscription, the cost should have been...
If I purchase a fitbit watch for a Christmas gift ,how long do I have to return it if...
Can you tell me your return policy for the Christmas holidays.*If I purchase a watch t...
CAN THIS FIT BIT BE USED WITH A FLIP TOP CELL PHONE????
I have Fitbit Alta Activity Tracker and Smart Fitness Watch FB***. I've had it a long...
More customer issues

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Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.

Phone number / contactWaitVotes
877-623-4997
Assistenza clienti
10 min2029
Online Help
Assistenza clienti
<7 ore268
support@fitbit.com
Assistenza clienti
<52 ore174
@FitbitSupport
Assistenza clienti
47 min313
http://help.fitbit.com/?cu=1
Assistenza clienti
10 min15

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