Contact Fitbit

The best of the 5 ways to get in touch with Fitbit by GetHuman

Fitbit Phone Number
877-623-4997 · Assistenza clienti
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  • Fastest way to talk to a real Fitbit rep
  • Pro tips & talking points
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Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted Fitbit:

My Fitbit screen is frozen and all I see is the diamond pattern. I put it on the charge...
Fitbit charge * flat & not charging. New watch only worn * week. Help. Karen.
My fitbit charge * brand new bought on ********* from amazon is not working from...
My fitbit fell apart in the water
The watch glass is broken and under warranty and one is not finished
I typed the wrong email and now i cant get anything to work on my app
Fitbit Versa * h*ngt sich immer auf beim Hochfahren. Ein Zugriff auf die Uhr oder Softw...
Screen stopped working. It has yellow and blue horizontal lines. I tried the restart an...
My watch unlock with phone , pl sent my code by email . My email -Chowdhuryraj*@ gmail. Com.
I synced my my Fitbit Sense to iPhone… Fitbit does not activate…
Versa * screen not responding
Selfie verification rejected why my id and selfie same plz aprove my selfie verification
My Fitbit charge * quit connecting to my iPhone. Have tried all settings on my iPhone...
I want to terminate my account. No longer have Fitbit device
After adding my new Charge * I tried to delete my Charge * from my account but there wa...
More customer issues

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Fitbit contact information - compared

Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.

Phone number / contactWaitVotes
877-623-4997
Assistenza clienti
10 min2029
Online Help
Assistenza clienti
<7 ore198
support@fitbit.com
Assistenza clienti
<52 ore104
@FitbitSupport
Assistenza clienti
47 min377
http://help.fitbit.com/?cu=1
Assistenza clienti
10 min85

Does GetHuman work with Fitbit?

GetHuman does not work with Fitbit's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Fitbit at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Fitbit's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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