Kabbage Customer Service

Phone Number & Contact Information

888-986-8263
Toll-free·Calls Customer Service·Most popular Kabbage number
Q:How do I get a live human at Kabbage?
A:Press 3 at first menu, then press 4.
Q:Does Kabbage offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST. The least busy day is Wednesday, and the most busy day is Friday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Monday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Kabbage phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 3 at first menu, then press 4.
Here is how our research team describes the way the Kabbage phone system greets you: Please listen carefully to the following options so we can direct you to the correct service team. Press 1 if you are calling about American Express Business Line of credit for flexible funding for your business. Press 2 if you are calling about American Express payment, except to send invoices and accept online payments. Press 3 if you are calling about an American Express business checking account. Press 4 if you are calling about a cabbage checking account.
Below are some clips we've found from Kabbage's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"This call may be recorded, monitored, and for compliance and to improve our systems. If you'd like to apply for an American Express small business product, it's easy to get started at w w w dot american express dot com slash business blueprint. All of our applications are online and take minutes to complete. You may also visit h t t p s colon slash slash w w w dot american express dot com slash e n dash u s. Slash business slash blueprint slash for further assistance. Please listen carefully to the following options so we can direct you to the correct service team. To send invoices and accept online payments.
Please press one if you are calling about American Express business line of credit, funding for your business.
Press two if you are calling about American Express payment accept."
Excerpt from a call with Kabbage
Sunday, April 7, 2024 7:42 PM

What are the hours and when should I call?

Kabbage operates the call center for this 888-986-8263 phone number Mon-Fri 9am-5pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 119 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Kabbage phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Kabbage staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Kabbage is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 119 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Kabbage is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Kabbage staffs the call center well on Wednesday.

More Ways to Contact Kabbage Customer Service

There are of course other ways to contact Kabbage customer service besides the phone. Below we list the best ones, by medium.
Email
media@kabbage.com - Contact Us
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Kabbage will reply our your email.

Conclusion and closing notes

This is Kabbage's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Kabbage agent. This phone number is Kabbage's best phone number because 714 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-986-8263 include and other customer service issues. Rather than trying to call Kabbage first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, Kabbage has 1 phone number. It's not always clear what is the best way to talk to Kabbage representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Kabbage. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Kabbage. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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