Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · Assistenza clienti
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  • Fastest way to talk to a real Macy's rep
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Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

I am trying to get receipts for some old orders. Purchase History on Macys.com says "We...
When am I going to receive my order ***********. My name is Kathryn Wilson. It was supp...
Price adjustment on recent order. Items now on sale at a better price.
Need to speak about address on bill
I received a happy returns card instead of a credit on my credit card. I do not want th...
I was issued some paper credit coupons because the return was over $***. I was told I...
Cancelled an order and waiting for refund, more than * days has passed
Need to speak to some one
Can't talk to a live person.
I received email from macys saying my shipping address has been changed. I dont recall...
***********includes CoComelon with * items.we only received one!
* broken plate on an ** pc set. I do not want to have to pack up entire set for replace...
More customer issues

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Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
800-289-6229
Assistenza clienti
10 min770
888-257-5949
Commissione per la sicurezza dei prodotti di consumo
2 min81
800-264-0069
Servizio clienti esecutivo
38 min148
212-494-3000
Uffici aziendali
10 min396
customerservice@macys.com
Assistenza clienti
<10 ore242
877-887-8781
Servizio clienti esecutivo
38 min146
Online Help
Assistenza clienti
<39 ore170
facebook.com/Macys?v=wall
Assistenza clienti
2 min405
https://twitter.com/macys
Assistenza clienti
2 min379

Does GetHuman work with Macy's?

GetHuman does not work with Macy's's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Macy's at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Macy's's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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