Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · Assistenza clienti
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Macy's rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

where is my * items which is not recieved
Lost item — notified it was reshaped then notified it cannot be reshipped
Problem adding something to my cart
I am Vijayameena chandrakumar.. I got a refund of $**.** check on May ** but I lost the...
Shipping for my item is late for an event. I paid for express shipping. I want it to be...
Why is Macys in Countryside so darn hot? This is Florida it is still ** outside, * I we...
They resolved the issue and issued a refund!
someone order items from macys my account and credit card been hacked
The rep said she placed my order while we were on the Phone on August **th at *:** PM...
my mother passed away and has a life insurance policy through macys...i cannot get anyo...
Months ago I received my order for a mattress topper and a bra. I kept both of them...
More customer issues

Help me with my issue

Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
Assistenza clienti
10 min770
Commissione per la sicurezza dei prodotti di consumo
2 min81
Servizio clienti esecutivo
38 min148
Uffici aziendali
10 min394
Assistenza clienti
<10 ore240
Servizio clienti esecutivo
38 min144
Online Help
Assistenza clienti
<39 ore168
Assistenza clienti
2 min403
Assistenza clienti
2 min377

Does GetHuman work with Macy's?

GetHuman does not work with Macy's's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Macy's at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Macy's's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!