Contact National Grid

The best of the 5 ways to get in touch with National Grid by GetHuman

National Grid Phone Number
800-642-4272 · Assistenza clienti
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real National Grid rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

National Grid Live Chat
Unfortunately, National Grid does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted National Grid:

trying to connect gas service. was on hold twice for over ** minutes, disconnected fi...
Set up a new account for gas
Bill is not right and needs to be fixed , other provider fees I don’t understand and I...
need to set up and turn on gas
What is my current balance
I want to signup to the national grid gas forgiveness program
I want to order a free Tesla charger
I want to order a Tesla charger
residential electric bill. need to know when next payment is due and how much. I sign...
I faxed over my landlord documents and no one has contacted me
I faxed my documents and No one called me to start my service
There’s a loud humming sound coming from outside my house and I traced it to a gas vent...
More customer issues

Help me with my issue

National Grid contact information - compared

Above are our top recommendations for how to contact National Grid, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact National Grid by looking at which ones are the fastest and which ones other customers recommend the most for solving National Grid customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact National Grid across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-642-4272
Assistenza clienti
5 min77
800-322-3223
Assistenza clienti
15 min212
Online Help
Assistenza clienti
<2 ore287
718-643-4050
Servizio clienti nell'area metropolitana di New York
2 min322
781-907-1000
Servizio clienti internazionale
7 min357

Does GetHuman work with National Grid?

GetHuman does not work with National Grid's customer support operations, directly or in any other way. GetHuman has no partnership or relation to National Grid at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check National Grid's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!