Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-272-5543 · Servizi per i membri
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Navient rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

Requesting payoff of loan
I need to get on a payment plan
Need help With payment. Cannot pay $*** a month please call back
I need to find out about repayment options after having my loan reinstated after * year...
I need to find out about repayment options after having my loan recently reinstated aft...
I'd like to make a payment and get my balance
My issue is my email has been my user number for a couple years now it says it doesn’t...
My son Nicholas Pescitelli passed away back May ** … Navient was supposed to freeze*clo...
I would like to find out if I’m qualified for loan forgiveness program .
Problem for login. I need make payments.
I want to find out about deferment options
I cannot log into my Navient account user name Brueggemeier****
I re applied for my income based repayment plan a few months ago and it never renewed
I need to talk to someone about a deferment.
I have begun full time work at a state university, and I need help enrolling in the pub...
More customer issues

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Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.

Phone number / contactWaitVotes
Servizi per i membri
15 min137
Assistenza clienti
3 min439
Assistenza clienti
6 min295
Online Help
Assistenza clienti
<54.5 ore315
Assistenza clienti
2 min337
Prestiti diretti IFAP
2 min83
Assistenza clienti
2 min312
Prestiti federali Sallie Mae
2 min370
Servizio clienti internazionale
8 min378

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