Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-272-5543 · Servizi per i membri
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Navient rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

I want to find out about public service forgiveness
Can't make payments..need deferred
I need to recertify my income based repayment *but I’m having trouble doing it on my phone
Question about payment and loan forgiveness
I cannot get into my navient god dam account. You have sent me my user name and a temp...
Calling about loan that is saying that it is late and I am in a IBR
I would like to fix my payment plan. Only half of my loans are on auto pay. I would lik...
I can’t log in my loan has been transferred to navient would like to make a payment erc
Says I can’t log in because maybe my naive t acct is not set up due to being transferre...
More customer issues

Help me with my issue

Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.

Phone number / contactWaitVotes
888-272-5543
Servizi per i membri
15 min145
877-770-4157
Assistenza clienti
3 min439
866-989-1679
Assistenza clienti
6 min303
Online Help
Assistenza clienti
<54.5 ore323
800-533-9334
Assistenza clienti
2 min345
800-848-0979
Prestiti diretti IFAP
2 min91
facebook.com/SallieMae
Assistenza clienti
2 min186
866-905-8960
Prestiti federali Sallie Mae
2 min378
317-570-7397
Servizio clienti internazionale
8 min370

Does GetHuman work with Navient?

GetHuman does not work with Navient's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Navient at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Navient's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!