Contact Sony
The best of the 6 ways to get in touch with Sony by GetHuman
Sony Live ChatUnfortunately, Sony does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted Sony:
My Sony Bravia surround system will show picture an background noise an music rbut not...
defective tv purchased in July *****worked with geek squad and your office *was suppose...
Need help with my ps* login information I don’t know my * step verification code n I al...
I bought a $** gift card, I took it home and scratched the back off. I input the code a...
Can't access my PlayStation account because I changed numbers
My house was broken into and I was robbed for two PS* systems along with games and othe...
Having trouble with the HDMI connections on our TV. Things are plugged in, but the TV...
Hello my PlayStation * hdmi port broke recently. I have the return box you sent me to s...
My name is Javion Allen I bought a ps* had it for * month got it for my birthday ** of...
My PS* powers on and says it is updating and then screen goes black
My Sony Playstation won't load. All I get is black screen!
Sony Bravia TV incorrectly sensing Sony Amplifier (STR-* series) is off when it is on.
Stuck in safety mode update file for reinstallation for version *.* or later on PS*
I don’t receive email to reset my password help me fix this problem
Have a psn account i cant access because i don't kno my email it's my son's PlayStation...
More customer issuesHelp me with my issue
Sony contact information - compared
Above are our top recommendations for how to contact Sony, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Sony by looking at which ones are the fastest and which ones other customers recommend the most for solving Sony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sony across the following mediums: Phone, Web.
Does GetHuman work with Sony?
GetHuman does not work directly with Sony's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!