Tile Customer Service

Contact Tile & solve common issues

As for contacting Tile, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.
As far as we know, there is only one way to contact Tile, shown above. If you tap or click on the link for it, you'll see our best data and advice for what to do when you reach out to Tile, sourced from millions of other customers that come here to GetHuman each month. If you know of another way to reach them that we don't show here, let us know by tapping No below where it asks if this page is helpful and giving us your feedback.

Recent reasons customers contacted Tile:

My daughter is missing abroad and we think has her time on her keys. Her friends have h...
I'm trying to have the troubles activating a new tile one of my other ones has a dead b...
Today, unbeknownst to me was the anniversary date of my subscription and a reminder for...
My son gave me a Tile system for Christmas It has worked as expected but the tile he g...
I accidently deactivated my tile. how do I reactivate it?
Ordered twice - need to cancel one
I continue to be charged for premium subscription that I do not have. I wanted to stop...
My tile won’t work it’s saying out of range. I’ve tried all the things it tells you to...
I just purchased a tile pro and I cant connect it to my phone. I have tried all the tro...
Tile Slim is no longer working was activated in April and stopped on October
I got a tile for Christmas and somehow I came home with the tile but not the box. What...
I purchased incorrect Tile set and returned and bought new Tiles online and old Tile st...
My order has not made it to my post office. My tracking page says that it is being sent...
When I double click tile to find my keys it just beeps for a few seconds and stops. It...
My issue with tile was that as I attempted to track my keys in a multi floor hospital...

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Comparing Tile Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact Xbox page. Or look at our Contact American Airlines page. We can't really provide this kind of help if you're looking to contact Tile because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Tile?

GetHuman does not work with Tile's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Tile at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Tile's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Tile at a Glance

Tile has no phone number
Tile has no chat option
Tile has no customer email
Tile has 1 help forumBEST
Tile has no twitter handle
Tile has no facebook page
Contact information overview

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