What is your return policy?

Our return policy at 1800PetMeds.com is designed to ensure our customers' satisfaction. If you are not completely satisfied with your purchase, you can return it within 30 days of the delivery date for a full refund. The returned item must be in its original packaging and in unused condition to be eligible for a refund. We understand that some products may take longer to evaluate their effectiveness, so we offer a 100% satisfaction guarantee on select items. Prescription medications and vaccines cannot be returned due to safety regulations. To initiate a return, please contact our customer service team, who will guide you through the process. At 1800PetMeds.com, we strive to provide exceptional service and support to meet the needs of pet owners.