What is the return policy?

Asked 6 months ago
Our return policy provides customers with a hassle-free and convenient experience. We understand that sometimes products may not meet your expectations, and we are here to assist you. If you decide to return an item within 30 days of purchase, we will gladly accept it. It should be in its original condition and packaging, without any signs of installation or use. Please ensure that all accessories, manuals, and parts are included. Custom-made products or clearance items, unfortunately, cannot be returned. We recommend contacting our customer support team to initiate a return and obtain a Return Merchandise Authorization (RMA) number. Once your return is received and inspected, we will process your refund promptly, usually within 5-7 business days. Please note, original shipping charges are non-refundable. Rest assured that we prioritize customer satisfaction and strive to make the return process as simple as possible.
Answered Nov 2, 2023

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