© GetHuman Inc.

What Is the Baggage Allowance for Air Canada?

If you've booked a trip with Air Canada, you may be wondering what the company's baggage policy is. This article will detail what you need to know.

Checked Baggage Allowance

The number of bags you're allowed to check depends on both the route and class you're flying. To help you figure it out, Air Canada provides a checked baggage allowance tool you can use. Just follow these instructions:

  1. Go to Air Canada's home page.
  2. Hover over the Plan link in the navigation bar at the top of the page. A drop down menu will appear.
  3. Click on the Checked Baggage link under the Baggage header. The tool will be near the top of the page.
  4. Enter your departure location in the From text field.
  5. Enter your destination in the To text field.
  6. Click on the Aeroplan Elite Status button.
  7. Select your Aeroplan Elite Status from the dropdown menu.
  8. Click on the Class of Service button.
  9. Select the class you're flying.
  10. If you're flying with an infant, check the appropriate checkbox.
  11. Click on the View Allowance button.

Your checked bags are also restricted by weight and size. They can't weigh more than 70 pounds. No bag can be more than 80 inches in length on any side. These measurements include the handle and wheels, if any. If your luggage exceeds either the weight or size limits, contact Air Canada.

Carry-On Baggage Allowance

You can carry one standard item and one personal item onto the plane with you. The standard item must be no more than 21.5 inches tall by 15.5 inches wide by 9 inches thick. These dimensions allow you to take many types of briefcases, laptop bags, backpacks, and roller bags with you. The personal item can be no more than 13 inches tall by 17 inches wide by 6 inches thick. These dimensions allow you to take many types of shopping bags, camera bags, and consular bags with you. All of these dimensions include handles and wheels. Both items must be light enough to allow you to store them in the overhead compartment without assistance.

Contacting Air Canada

If you have questions or concerns about your baggage, you can reach an Air Canada representative by phone or on the company's website help forum.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for Air Canada Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Air Canada

Asked 3 years ago
Updated 2 years ago
Viewed 370,605 times
Air Canada baggage allowance
Air Canada checked baggage
Air Canada carry-on baggage

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!