Can I cancel or modify my order after it has been placed?

Asked 6 months ago
Yes, customers have the option to cancel or modify their order on CDUniverse.com, but it is advisable to do so as soon as possible after placing the order. CDUniverse.com aims to process and ship orders promptly, so contacting customer service immediately is crucial. They can assist in canceling or modifying an order, but they cannot guarantee changes if the order has already been processed and shipped. It is essential to provide the order number and details when contacting customer service for cancellation or modification requests. Additionally, CDUniverse.com encourages customers to carefully review their orders before finalizing them to avoid the need for cancellations or modifications.
Answered Nov 1, 2023

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