What are the different billing and payment methods available?

Duke Energy offers various billing and payment methods to ensure convenience for customers. One option is traditional paper billing, where customers receive a monthly statement through mail. For those seeking digital solutions, Duke Energy provides online billing, where customers can view and pay their bills electronically via the company's website or mobile app. Another option is automated bank drafts, which enable customers to have payments automatically deducted from their bank accounts. Additionally, Duke Energy offers electronic funds transfer (EFT) through their website or phone system, enabling customers to make payments directly from their bank accounts. Lastly, customers can also opt for the Pay-by-Phone service, allowing them to make payments over the phone using their credit/debit cards or check. With these different billing and payment methods, Duke Energy strives to accommodate diverse customer preferences.