What if I have missing points or transactions on my account?

Asked 6 months ago
If you have missing points or transactions on your HBC Rewards account, we are here to assist you. To resolve this issue, please contact our friendly customer service team at [customer service number]. They will guide you through the process of investigating and rectifying any discrepancies. Remember to provide any relevant information, such as dates, transaction details, and your account number, to help us locate and review the missing points or transactions efficiently. Our dedicated team will work diligently to ensure that your account is accurately updated with any missing points or transactions, providing you with a seamless HBC Rewards experience.
Answered Nov 2, 2023

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