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HD Supply Customer FAQ

Top Answers & How-to Guides

What is HD Supply's Phone Number?

The question we are asked most often is about how to talk to HD Supply customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a mobile application for shopping at HD Supply?

Currently, HD Supply does not have a specific mobile app for shopping, but their website is optimized for mobile use, allowing...

How do I sign up for HD Supply's newsletter?

To subscribe to HD Supply's newsletter, visit the official website where you can usually find an option to sign up, often...
Ask any question you have about HD Supply customer service, get an answer now.
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Recent HD Supply Customer Questions

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Products and Services

What products does HD Supply offer?

HD Supply provides a vast array of products for industries like construction and maintenance. Their catalog includes plumbing,...
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Are there any warranties available for the products?

HD Supply provides various warranties for its products, often linked to the manufacturer, covering defects in materials and...
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Can I request a catalog of your products?

HD Supply generally does not provide physical catalogs, but customers can find extensive product data, organized by category,...
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What industries does HD Supply cater to?

HD Supply serves a wide range of industries including facilities maintenance, construction, education, healthcare, hospitality,...
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Are there bulk purchase options for commercial customers?

HD Supply does provide bulk purchase options for commercial clients, featuring specialized pricing and discounts on large...
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How can I find installation guides for products?

To locate installation guides for products from HD Supply, visiting their official website is recommended. They offer a section...
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What training resources does HD Supply offer for product use?

HD Supply offers various training resources including product manuals, instructional videos, and specifications to help...
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Payment and Discounts

Do you offer discounts or promotions on your products?

HD Supply frequently offers various discounts and promotions that can be seasonal, promotional, or targeted to specific...
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What payment methods are accepted?

HD Supply accepts various payment methods, including major credit cards, ACH payments, and checks, with specific options...
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Does HD Supply offer a price match guarantee?

HD Supply does not have a publicly advertised price match guarantee but offers competitive pricing across their product range....
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Are there seasonal sales or events at HD Supply?

HD Supply frequently recognizes seasonal trends and holds various sales throughout the year, often corresponding with holidays...
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Customer Policies

What is your return policy?

HD Supply allows most items to be returned within a specific period, typically around 30 days, as long as they are unused and...
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What is HD Supply's privacy policy?

HD Supply is committed to protecting customer privacy, detailing how it gathers, utilizes, shares, and secures personal data...
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Do you offer a satisfaction guarantee for your products?

HD Supply emphasizes delivering quality products and services and may offer options like exchanges or returns if a product does...
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Ordering and Shipping

Can I track my order online?

Customers have the ability to track their orders on the HD Supply website after receiving a confirmation email with tracking...
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Do you offer international shipping?

HD Supply mainly serves the U.S. and Canada, with international shipping not being a widely standard feature. Some products may...
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What is your shipping and delivery policy?

HD Supply prioritizes efficient shipping and delivery, processing most orders within one to two business days. They provide...
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What is HD Supply's policy on backordered items?

HD Supply emphasizes clear communication about backordered items, informing customers of item availability and estimated...
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What are the common shipping carriers used by HD Supply?

HD Supply generally uses several key shipping carriers like FedEx and UPS, as well as various LTL carriers, depending on order...
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Customer Experience

Can I view product reviews on the HD Supply website?

Customers can usually find product reviews on the HD Supply website, offering insights into quality and performance. By...
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What are the environmental practices of HD Supply?

HD Supply actively promotes environmental sustainability by integrating responsible practices in its operations. This includes...
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Account Management

Is there a mobile application for shopping at HD Supply?

Currently, HD Supply does not have a specific mobile app for shopping, but their website is optimized for mobile use, allowing...
Read more

How do I sign up for HD Supply's newsletter?

To subscribe to HD Supply's newsletter, visit the official website where you can usually find an option to sign up, often...
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How can businesses apply for a business account with HD Supply?

To establish a business account with HD Supply, companies should begin by visiting their official website to locate the...
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Do you have local branches where I can see products in person?

HD Supply has numerous local branches across the nation where customers can view products in person. These branches cater to...
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We look to the HD Supply issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
HD Supply issues reported to GetHuman
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