What is the process for returning a defective product?

If you receive a defective product from HockeyGiant.com, you can start the return process by contacting their customer service team. Provide details about the defect and they will guide you on the next steps. Typically, you will be asked to provide proof of purchase and may need to return the item within a certain timeframe. Once the return is processed, you may receive a replacement product, store credit, or a refund, depending on the specific circumstances. HockeyGiant.com values customer satisfaction and will work with you to resolve any issues related to defective products.