What is the refund policy for Kaplan Test Prep courses?
The refund policy for Kaplan Test Prep courses allows for a full refund if the cancellation is made within three days of enrolling. However, if you have accessed any online resources or attended any class sessions, a prorated fee may be deducted. After the initial three-day window, a refund will not be granted. If you have signed up for a self-paced online course, you must request a refund within seven days of enrollment. For tutoring services, a refund can be obtained if the first session has not occurred and the request is made within seven days of purchase. The refund will be provided minus any applicable fees. Please note that refunds may take up to 10 business days to process.
Answered Nov 1, 2023
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to call Kaplan Test Prep?
If you need to call Kaplan Test Prep customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Kaplan Test Prep