What is the warranty coverage for Microsoft Store products?
Asked 2 years ago
Microsoft Store products typically come with a limited warranty that covers defects in materials and workmanship. The specific duration and terms of this warranty can vary based on the type of product purchased. For instance, most hardware products such as Surface devices, laptops, and accessories commonly feature a one-year limited warranty. This warranty generally covers repairs or replacements of the product if it fails due to manufacturing defects during the coverage period.
It is important to note that the warranty does not cover damages resulting from accidents, misuse, modifications, or normal wear and tear. Additionally, some products may come with extended warranty options or protection plans that can provide additional coverage beyond the standard warranty period. Such plans may include coverage for accidental damage, theft, or loss, but they often come at an additional cost.
Customers should be aware that warranty support can often be accessed through the Microsoft Store website or an authorized service provider. Additionally, important warranty information and details about coverage can usually be found in the documentation accompanying the product or on the product's web page on the Microsoft Store website.
If you are looking for specific information regarding the warranty terms for a particular product, it is advisable to check the product page on the Microsoft Store website for the most accurate and up-to-date information.
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