Can I cancel my order?

Yes, you can cancel your order on Willowtreehome.com. We understand that circumstances may change, and we want to ensure our customers are satisfied. To cancel your order, please contact our customer service team via phone or email within 24 hours of placing your order. Our team will assist you in canceling your order and arranging for a refund, if applicable. However, please note that if your order has already been shipped or is in the process of being shipped, cancellation may not be possible. In such cases, you can return the items following our return policy guidelines. We strive to provide exceptional service and make every effort to accommodate our customers' requests.