Can I cancel or modify my order?

Yes, customers can cancel or modify their order within a specific timeframe. At Ziamond.com, orders can be canceled or modified within 24 hours of submission, provided that the order has not already been processed for shipment or customization. To request a cancellation or modification, customers should contact our customer service team via phone or email and provide their order details. Our team will assist in making the necessary changes or canceling the order accordingly. However, if the order has already been processed, customers will be unable to cancel or modify it. Therefore, it's important to act promptly and reach out to our customer service team as soon as possible if any changes are required.