Electronic Arts Customer Service

Contact Electronic Arts & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Electronic Arts. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Electronic Arts, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Electronic Arts: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Electronic Arts.
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Click below to show 1 more questions, answers, and complete guides to common Electronic Arts customer support problems.

Contacting Electronic Arts customer support

Below you can compare and contrast the 4 ways to contact Electronic Arts by looking at which ones are the fastest and which ones other customers recommend the most for solving Electronic Arts customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Electronic Arts across the following channels: Web, Phone, Twitter.

Phone number / contactWaitVotes
Online Help at help.ea.com
Customer Service
< 10 hrs109
650-628-1500
Corporate Offices
No human133
Online Help at help.ea.com
Technical Support
< 91 hrs102
@EAHelp
Technical Support
16 mins281

Recent reasons customers contacted Electronic Arts:

when i went into plants vs zombies * i saw my account data was all gone. when i put in...
Hello, I play you guys game sim * through the EA launcher, I have bought multiple dlc's...
A while back I recieved a code for the Origin game browser for Mass Effect Legendary ed...
Hello, my email is *****@***.com. I've tried*to reach out via customer support. but the...
I've been using the same EA account for the sims *. Lately I've been trying to play thi...
I paid for a preorder of a new sims expansion that came out today and now it wants me t...
I had my account linked to my xbox account that i hadnt used in years. I got gamepass o...
yahoo deleted a ten year old account that was connected to the account and now we cant...
I do not receive reset email after resetting my password on ea web page
When is someone going to tell me why I can't get into club pogo. I have no response fro...
I've downloaded the new EA app to replace origin. Now this newly installed app will not...
Grandson order a game last night. He didn’t think the card went thru so he order it aga...
My account was blocked. Me need help. Nickname ************ or med***med
I just had a customer support phone call where I was treated as if I was an idiot, and...

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Does GetHuman work with Electronic Arts?

GetHuman does not work with Electronic Arts's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Electronic Arts at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Electronic Arts's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Electronic Arts at a Glance

Electronic Arts has 1 phone number
Electronic Arts has no chat option
Electronic Arts has no customer email
Electronic Arts has 2 help forumsBEST
Electronic Arts has 1 twitter handle
Electronic Arts has no facebook page
Contact information overview

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