Xcel Energy Customer Service

Contact Xcel Energy & solve common issues

Use Xcel Energy's Phone Number

Xcel Energy's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Xcel Energy. Below you will also find the phone and non-phone-based contact information we've gathered.

Xcel Energy: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Xcel Energy.
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Click below to show 1 more questions, answers, and complete guides to common Xcel Energy customer support problems.

Contacting Xcel Energy customer support

Below you can compare and contrast the 4 ways to contact Xcel Energy by looking at which ones are the fastest and which ones other customers recommend the most for solving Xcel Energy customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Xcel Energy across the following channels: Phone, Email, Web, Twitter.

Phone number / contactWaitVotes
800-895-4999
Customer Service
83 mins91
inquire@xcelenergy.com
Customer Service
< 38 hrs197
Online Help at my.xcelenergy.com
Customer Service
< 2 hrs313
https://twitter.com/xcelenergy?lang=en
Customer Service
8 mins287

Recent reasons customers contacted Xcel Energy:

Updated payment and name on file
past estimated annual cost at my address from past account holder, account number on fi...
Payment*changing name on file, etc
It looks like a tech came to put my power line back up to the pole and my internet is n...
My power line was down in my yard but I was still having power and when tech came to pu...
I heard power getting disconnected tonight wondering how long out in my area
Wondering what time my area power out fri night into Sat and how long
Need to switch account name
I need to switch the billing name for XCEL energy natural gas account in Moorhead Minnesota
We have no problem but would like to talk with someone about your smart thermostats and...
unable to pay bill via website or phone pay... would like to talk to a representative...
I need a copy of ****** and ****** bills that I can't access on My account. It is too f...
I need to speak to a representative, when I call to pay my bill it says my account numb...
Need to explore net metering options for small wind or solar for my residential account...
My heater is not working and I have infants here at home plz

Help me with my issue

Does GetHuman work with Xcel Energy?

GetHuman does not work with Xcel Energy's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Xcel Energy at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Xcel Energy's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Xcel Energy at a Glance

Xcel Energy has no chat option
Xcel Energy has 1 customer email
Xcel Energy has 1 help forum
Xcel Energy has 1 twitter handle
Xcel Energy has no facebook page
Contact information overview

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