I ordered two Microsoft Office Professional **** programs for two computers at $** each...

GetHuman728114's customer service issue with 1 Sale a Day from June 2018

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373 similar
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1 following
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The issue in GetHuman728114's own words
I ordered two Microsoft Office Professional **** programs for two computers at $** each. I had difficulty redeeming the product so I asked for chat help. I was connected to a person from another planet who had absolutely no communication skills and does not belong in customer service. I was asked to open another account with another email which I did. Then I was told that the products could not be transferred to the new account so I had no idea why I was asked to do this. I then said I will re-order on the new account, but first I would like an email confirmation that a credit has processed on the old account. I was told to check my credit card ini ** hours. I said that is fine, but in the mean time I needed an email confirmation that the credit is in progress so I can re-order on the new account. I was then told to check my credit card in ** hours. We went back and forth as I continued to talk to this wall. I got nowhere, and gave up. I am asking that a credit in the amount of $** be processed on my account *****@***.com, and that I get an email confirmation so I can order on the new account *****@***.com.
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1 Sale a Day

Customer service issue
Reported by GetHuman728114
Jun 4th, 2018 - a yr ago
I have an issue with 1 Sale a Day too
Fixed
Seen by 14 customers so far
Similar issue to 373 others
1 customer following this
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman728114 started working on this issue
Jun 4th, 2018 5:35am
GetHuman728114 confirmed the issue is fixed. Hooray!
Jun 5th, 2018 6:45am
GetHuman728114 confirmed the issue is fixed. Hooray!
Jun 5th, 2018 6:45am