I bought the pickling wash by folkart and it doesn't do what I thought it would do. I...

GetHuman-digioiac's Restituisce il problema con A.C. Moore Arts & Crafts da settembre 2019

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The issue in GetHuman-digioiac's own words
I bought the pickling wash by folkart and it doesn't do what I thought it would do. I dont have receipt and I went to your west Chester, pa store and your manager laughed at me to return this item. I'm a great customer and that was totally rude of him. He said he can't take back open merchandise which I'm sure u can since a customer doesn't like how it came out. I really want someone to contact me asap. I'm more annoyed if him laughing at me than anything. My phone number is ***-***-*****DiG*****@***.com*Thanks

GetHuman-digioiac did not yet indicate what A.C. Moore Arts & Crafts should do to make this right.

How GetHuman-digioiac fixed the problem
Called the AC Moore customer service and explained how I tried returning a pickling paint at West Chester, PA. The manager laughed at me when I said I didn't like how it came out( the table I was painting) I used a very little of it. He told me he can't take back merchandise if it's open. The guy literally laughed like it was so funny. I was very upset, and told him that you don't honor your merchandise. I went to the AC Moore in Downingtown, PA and they were so nice and looked up when I purchased it from my card. They refunded my money. I called the manager back at West Chester and told him how their customer service was and how he laughed at me, he didn't know what to say.
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A.C. Moore Arts & Crafts

Problema di restituzione
Reported by GetHuman-digioiac
set 22º, 2019 - 3 anni fa
Fixed
GetHuman-digioiac shared how to fix
Visto da 31 clienti finora
Problema simile a 22 altri
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GetHuman-digioiac ha iniziato a lavorare su questo problema
set 22º, 2019 4:44pm
GetHuman-digioiac ha confermato che il problema è stato risolto. Evviva!
set 25º, 2019 10:11pm
GetHuman-digioiac ha confermato che il problema è stato risolto. Evviva!
set 25º, 2019 10:20pm