Hello my Name is Milton G Reaves I have been a AAA member for over four years. I have u...

GetHuman3856257's problema del servizio clienti con AAA da luglio 2021

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The issue in GetHuman3856257's own words
Hello my Name is Milton G Reaves I have been a AAA member for over four years. I have used the AAA Auto Repair shop in Hampton Virginia two times with terrible results. I called to get an appointment for my Ford Explorer two weeks ago to get my Wheel Bearing and brakes checked. I was told no appointments are being given at this time and that it is first come first serve, which I thought was crazy due to Covid. I arrived at AAA Hampton at *:** am only to learn that their shop didn't open till *am. I waited and was first in line only to be told that the technician doesn't come in till **am. Again I waited but my truck was not checked till **am. The shop supervisor then told me at **:** that my truck needed Brakes and rotors and that I should take it somewhere else because he was going to charge me $***.** dollars and it would not be ready today and maybe not tomorrow. I told him I had already been there for six hours and to yes fix my Truck. I knew that price was too high but I didn't have the time and energy to go elsewhere and I pay my dues to AAA so they should be able to do the repairs. That was on a Tuesday and I didn't get my truck back until Friday, and my bill was $*** dollars which is outrageous for brakes and Rotors.*Please contact me about these issues, I love AAA roadside service but if this is the type of mechanical work that your company renders then maybe it should not do any type of car repairs and what company don't even makes APPOINTMENT? *R,*Milton G Reaves **** *** **********

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AAA

Problema del servizio clienti
Reported by GetHuman3856257
lug 27º, 2021 - 2 mesi fa
Not resolved
Visto da 13 clienti finora
Problema simile a 1391 altri
0 clienti che seguono questo

Timeline

GetHuman3856257 ha iniziato a lavorare su questo problema
lug 27º 9:33pm