To start off my name is Tiffany Bysor, I live at *** East Clinton st, Clinton Mo...

GetHuman-bysorti's customer service issue with AT&T Wireless from May 2019

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The issue in GetHuman-bysorti's own words
To start off my name is Tiffany Bysor, I live at *** East Clinton st, Clinton Mo *****, PHONE NUMBER IS *** *******, and im wondering how come you guys sell the ** dollar top up card at my local wal mart yet i cannot choose a ** dollar plan to go with my top up card. if i had known i needed the ** dollar card i would have bought it when i had the ** instead of buying the ** dollar top up card (which is what ive previously had with previous sim) and spent the extra few dollars i had on food. only to come home to try and activate my phone to find that i need five more dollars or too change my plan. this is actually very upsetting. can u guys possibly do a one time curtosy or something of *.** to add to my account so i can actually use my phone. ive never had so many issues with att until this device and new sim caqrd.. plz fix
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AT&T Wireless

Customer service issue
Reported by GetHuman-bysorti
May 24th, 2019 - 25d ago
I have an issue with AT&T Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 3931 others
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GetHuman-bysorti started working on this issue
May 24th 4:09pm