Why do they ask for a complete SSN when changing from a Uverse line back to a POTS (Pla...

GetHuman-sarowlan's problema del servizio clienti con AT&T da novembre 2021

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Numero di telefono, numero di conto, PIN dell'account, e-mail dell'account, indirizzo del servizio, nome e numero IMEI
The issue in GetHuman-sarowlan's own words
Why do they ask for a complete SSN when changing from a Uverse line back to a POTS (Plain Old Telephone Service) line? They have my last * digits and I have had service with them since ****. Anyone else experienced this? I am very reluctant to provide this information to an off-shore operation, especially when told my call was being recorded.

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AT&T

Problema del servizio clienti
Reported by GetHuman-sarowlan
nov 17º, 2021 - 2 mesi fa
Not resolved
Visto da 2 clienti finora
Problema simile a 7 altri
0 clienti che seguono questo

Timeline

GetHuman-sarowlan ha iniziato a lavorare su questo problema
nov 17º, 2021 3:15am