Dear Sir * Madam:*My name is Shu Chen & my case number is CAS-*******-C*L*F* that refer...

GetHuman6388425's problema del servizio clienti con Air Canada da luglio 2021

Aiuto per il mio problema Air Canada
First: share to improve GetHuman6388425's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman6388425's own words
Dear Sir * Madam:*My name is Shu Chen & my case number is CAS-*******-C*L*F* that refers to two bookings during the Covid ** pandemic. This first one issued on April **, **** was the AC** flight, which was cancelled on June **, ****. As you know, I paid CAD*, ***.** for my first booking. The second one issued on May **, **** was AC ** ****, which was also cancelled on June **, ****. Then I paid CAD*, ***.** * CAD***.**, which means that I have paid CASD*, ***.** for my second booking. *On behalf of Air Canada, my first request for your refund is the same as my first booking that was only CAD*, ***.** and my second request for your refund is the same as my second booking that was actually CAD*, ***.**. Based on your policy, I was only refunded CAD*, ***.** on July **, ****, instead of the full refund of CAD*, ***.**. Therefore, I lost CAD***.**. Can you explain the reason that Air Canada could not fully refund me right now? If there is any question, please let me know as soon as possible.*I am looking forward to hearing from you.**With Best Regards,**Yours Faithfully,**Shu Chen

GetHuman6388425 did not yet indicate what Air Canada should do to make this right.

How GetHuman6388425 fixed the problem

We are waiting for GetHuman6388425 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Air Canada's attention and get better help faster. Tap below to get started.
Hai anche Air Canada problemi?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Air Canada

Problema del servizio clienti
Reported by GetHuman6388425
lug 28º, 2021 - 2 mesi fa
Not resolved
Visto da 6 clienti finora
Problema simile a 3759 altri
0 clienti che seguono questo
Items needed
Nome al momento della prenotazione
6 Riferimento prenotazione caratteri
Indirizzo e-mail utilizzato per la prenotazione

Timeline

GetHuman6388425 ha iniziato a lavorare su questo problema
lug 28º 7:45pm