hi I am just wondering if the security deposit is taken from account and then refunded...

GetHuman-leahmh's customer service issue with AirBnB from September 2019

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The issue in GetHuman-leahmh's own words
hi I am just wondering if the security deposit is taken from account and then refunded if no issue or if the card details are put down and money is only taken if there is an issue?*thanks leah
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AirBnB

Customer service issue
Reported by GetHuman-leahmh
Sep 16th, 2019 - a mon ago
I have an issue with AirBnB too
Fixed
Seen by 3 customers so far
Similar issue to 12846 others
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman-leahmh started working on this issue
Sep 16th 3:57am
GetHuman-leahmh confirmed the issue is fixed. Hooray!
Sep 16th 8:36am