We have guests arriving on **.** and apparently their credit card that they used to pay...

GetHuman-casalaga's problema del servizio clienti con AirBnB da ottobre 2021

Aiuto per il mio problema AirBnB
First: share to improve GetHuman-casalaga's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-casalaga may need:
Riferimento di prenotazione, indirizzo di fatturazione, indirizzo e-mail sull'account, numero di telefono dell'account, metodo di pagamento (se carta o conto bancario, si prega di includere le ultime 4 cifre) e data di nascita
The issue in GetHuman-casalaga's own words
We have guests arriving on **.** and apparently their credit card that they used to pay AirBnb has been blocked due to it being used by someone else. What happens to their payment that they have paid you? The guest has tried to phone AirBnb and give them a new number but no luck. Don’t you already have the payment? Their booking number is HMB*NTZ**C

GetHuman-casalaga did not yet indicate what AirBnB should do to make this right.

How GetHuman-casalaga fixed the problem

We are waiting for GetHuman-casalaga to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AirBnB's attention and get better help faster. Tap below to get started.
Hai anche AirBnB problemi?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AirBnB

Problema del servizio clienti
Reported by GetHuman-casalaga
ott 17º, 2021 - 2 mesi fa
Not resolved
Visto da 3 clienti finora
Problema simile a 141 altri
0 clienti che seguono questo

Timeline

GetHuman-casalaga ha iniziato a lavorare su questo problema
ott 17º 3:24am