My Amazon Kindle won't hold charge. I have tried turning it off but this has not worked...

GetHuman-annings's customer service issue with Amazon from June 2019

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The issue in GetHuman-annings's own words
My Amazon Kindle won't hold charge. I have tried turning it off but this has not worked. this has been happening for about * days
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Amazon

Customer service issue
Reported by GetHuman-annings
Jun 20th, 2019 - a mon ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
Similar issue to 177601 others
0 customers following this
Timeline
GetHuman-annings started working on this issue
Jun 20th 6:04am
GetHuman-annings indicated the issue is not fixed yet.
Jun 21st 10:05am