This morning all my Amazon plugs are not working. I've disconnected*reconnected* paire...

GetHuman5495182's problema del servizio clienti con Amazon da novembre 2020

Aiuto per il mio problema Amazon
First: share to improve GetHuman5495182's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5495182 may need:
Indirizzo e-mail sull'account, numero ordine, nome sull'account e indirizzo di fatturazione
The issue in GetHuman5495182's own words
This morning all my Amazon plugs are not working. I've disconnected*reconnected* paired them again. I keep getting the answer that the "device is not responsive" or the "server is not responsive". When trying to pair the device again via my wi-fi I get the message: "Provisioning Failure. Sorry an issue occurred during device setup. Please try again. (*:**:***:*)" What needs to be done to get the plugs working again? And Alexa is otherwise working fine.

GetHuman5495182 did not yet indicate what Amazon should do to make this right.

How GetHuman5495182 fixed the problem

We are waiting for GetHuman5495182 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Hai anche Amazon problemi?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Problema del servizio clienti
Reported by GetHuman5495182
nov 26º, 2020 - 2 mesi fa
Not resolved
Visto finora da 1 cliente
Problema simile a 86646 altri
0 clienti che seguono questo

Timeline

GetHuman5495182 ha iniziato a lavorare su questo problema
nov 26º, 2020 3:46am