Hi,*I placed order ********** and then was sent on a business trip on short notice, whi...

GetHuman-webbdes's problema del servizio clienti con American Eagle Outfitters da giugno 2018

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Hi,*I placed order ********** and then was sent on a business trip on short notice, which caused me to miss the pickup window (in Germany they don't deliver to your house normally* you have a week to pick it up from the post office). I ordered everything again and picked it up in the US, knowing that the package in Germany would get returned. And it did. However, DHL rerouted it to someone else in Germany instead of completing the return to the US. https:**webtrack.dhlglobalmail.com*?trackingnumber*GM****************** (DHL tracking number GM******************) I have tried talking to DHL, but they said that the sender (AEO) must file a complaint in order to get the package back. Could you please do that? DHL basically stole my package and I would like my **** Euro refund.

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American Eagle Outfitters

Problema del servizio clienti
Reported by GetHuman-webbdes
giu 4º, 2018 - 4 anni fa
Not resolved
Visto da 22 clienti finora
Problema simile a 547 altri
0 clienti che seguono questo


GetHuman-webbdes ha iniziato a lavorare su questo problema
giu 4º, 2018 7:26pm