Hi,*I placed order ********** and then was sent on a business trip on short notice, whi...

GetHuman-webbdes's problema del servizio clienti con American Eagle Outfitters da giugno 2018

22 visualizzazioni | 547 simile | 0 seguenti
Aiutami con il mio problema
First: share to improve GetHuman-webbdes's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-webbdes to get a American Eagle Outfitters rep on the line!
Always use the GetHuman Phone to call American Eagle Outfitters. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-webbdes may need:
Numero ordine, indirizzo e-mail, numero di telefono sul conto, indirizzo di casa e di fatturazione e nome sull'ordine
The issue in GetHuman-webbdes's own words
Hi,*I placed order ********** and then was sent on a business trip on short notice, which caused me to miss the pickup window (in Germany they don't deliver to your house normally* you have a week to pick it up from the post office). I ordered everything again and picked it up in the US, knowing that the package in Germany would get returned. And it did. However, DHL rerouted it to someone else in Germany instead of completing the return to the US. https:**webtrack.dhlglobalmail.com*?trackingnumber*GM****************** (DHL tracking number GM******************) I have tried talking to DHL, but they said that the sender (AEO) must file a complaint in order to get the package back. Could you please do that? DHL basically stole my package and I would like my **** Euro refund.

GetHuman-webbdes did not yet indicate what American Eagle Outfitters should do to make this right.

How GetHuman-webbdes fixed the problem

We are waiting for GetHuman-webbdes to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common American Eagle Outfitters customer problems.
Come posso ottenere un rimborso per un ordine da American Eagle?Come posso cancellare il mio ordine American Eagle?Come posso seguire il mio ordine American Eagle?Come posso scambiare articoli che ho ordinato da American Eagle?
Do you have a customer issue as well?
We can help you get American Eagle Outfitters's attention and get better help faster. Tap below to get started.
Hai un tuo problema?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-webbdes fixes it.
This email address isn't valid

American Eagle Outfitters

Problema del servizio clienti
Reported by GetHuman-webbdes
giu 4º, 2018 - 4 anni fa
Not resolved
Visto da 22 clienti finora
Problema simile a 547 altri
0 clienti che seguono questo

Timeline

GetHuman-webbdes ha iniziato a lavorare su questo problema
giu 4º, 2018 7:26pm