I would like to exchange some bathing suit bottoms i ordered online for a bigger size...

GetHuman2662298's problema del servizio clienti con American Eagle Outfitters da aprile 2019

Aiutami con il mio problema
The issue in GetHuman2662298's own words
I would like to exchange some bathing suit bottoms i ordered online for a bigger size. I would like to do it through mail, but am unsure how. The credit card i used at the time has been canceled so i cannot do the exchange in store.

GetHuman2662298 did not yet indicate what American Eagle Outfitters should do to make this right.

How GetHuman2662298 fixed the problem
To exchange emerican eagle items for a different size through mail you need a shipping label and the invoice. The invoice is the piece of paper they sent with your package, and most of the time American eagle sends a free shipping label. If you didn’t receive a shipping label you can print it off on their website. *Now, take the item you want to exchange and put it back into the package it came in if possible. Next, take the invoice and write on it you would like to exchange the item and the size you want. Stick the invoice you wrote on inside the package and close it up with tape. Now take your shipping label and stick it over the old one on the bag and write your information on there, don’t forget your order number! *And that’s it! Take your item to the post office and ship it.
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Come posso ottenere un rimborso per un ordine da American Eagle?Come posso cancellare il mio ordine American Eagle?Come posso seguire il mio ordine American Eagle?Come posso scambiare articoli che ho ordinato da American Eagle?
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American Eagle Outfitters

Problema del servizio clienti
Reported by GetHuman2662298
apr 1º, 2019 - 3 anni fa
Fixed
GetHuman2662298 shared how to fix
Visto da 33 clienti finora
Problema simile a 571 altri
0 clienti che seguono questo
Items needed
Numero d'ordine
Indirizzo email
Numero di telefono sul conto
Indirizzo di casa e di fatturazione
Nome sull'ordine

Timeline

GetHuman2662298 ha iniziato a lavorare su questo problema
apr 1º, 2019 11:17pm
GetHuman2662298 ha confermato che il problema è stato risolto. Evviva!
apr 2º, 2019 12:55pm