Poor quality jeans & poor customer service. Still no response * days after complaint initiated.

GetHuman2832179's problema del servizio clienti con American Eagle Outfitters da aprile 2019

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The issue in GetHuman2832179's own words
I purchased * pairs of jeans for my son as Christmas **** gifts. Both pairs have holes near the left inner side near the buttocks. These jeans have not lasted like they should. He has other pairs of AE jeans that have been purchased over the years & the older ones are in much better shape than these * newest pairs. There is a huge difference in the quality. Considering he is ** years old he said "Mom, maybe I should buy Levi's from now on"
These jeans are of poor quality. If this problem is not resolved, I will never purchase any AE products again.
Replace the jeans with a better quality product.
I purchase * to * pairs of jeans from AE every year along with other products.
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American Eagle Outfitters

Mens jeans
Problema del servizio clienti
Reported by GetHuman2832179
apr 29º, 2019 - 3 anni fa
Fixed
Visto da 20 clienti finora
Problema simile a 608 altri
0 clienti che seguono questo
Items needed
Numero d'ordine
Indirizzo email
Numero di telefono sul conto
Indirizzo di casa e di fatturazione
Nome sull'ordine

Timeline

GetHuman2832179 ha iniziato a lavorare su questo problema
apr 29º, 2019 7:29pm
GetHuman2832179 ha indicato che il problema non è stato ancora risolto.
mag 2º, 2019 9:45pm
GetHuman2832179 ha indicato che il problema non è stato ancora risolto.
mag 2º, 2019 9:49pm
GetHuman2832179 ha indicato che il problema non è stato ancora risolto.
mag 2º, 2019 9:51pm