I received a new credit card that I was not expecting. I have no idea why. There is n...

GetHuman-oceanrad's customer service issue with American Express from May 2019

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The issue in GetHuman-oceanrad's own words
I received a new credit card that I was not expecting. I have no idea why. There is no explanation with the card.
GetHuman-oceanrad did not yet indicate what American Express should do to make this right.
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American Express

Customer service issue
Reported by GetHuman-oceanrad
May 20th, 2019 - a mon ago
I have an issue with American Express too
Not resolved
Seen by 5 customers so far
Similar issue to 1882 others
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Timeline
GetHuman-oceanrad started working on this issue
May 20th 10:31pm
GetHuman-oceanrad indicated the issue is not fixed yet.
May 23rd 10:49pm