I used the option to call Apple directly after a prolonged wait on gethuman.com. Apple responded after ** minutes or so
GetHuman2978100's customer service issue with Apple from May 2019
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The issue in GetHuman2978100's own words
iCloud notification saying issue with payment for storage. My husband spent hours on phone about this a couple weeks ago. We have family sharing. It was supposedly resolved. An autopay should have occurred yesterday but it did not. *Coincidentally he had a phishing episode about the same time in May. Not sure if related. *Please call me at this number.
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