Hi, I just got a new phone from my parents that they had previously used (iPhone ** (x...

GetHuman6516784's problema del servizio clienti con Apple da agosto 2021

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The issue in GetHuman6516784's own words
Hi, I just got a new phone from my parents that they had previously used (iPhone ** (x?)). I made an iCloud backup and restored my phone to the new one, however, none of my passwords switched over and all I can see on the password page is my parents passwords. We tried deleating one to see if it was a cloud saved thing, and deleating a saved password off of my phone deleated it on their phone as well. Just wondering how to fix this? I tried connecting as a family member on their Apple ID but it already says that I’m part of a family, even though I was not part of their family to begin with. Any help is greatly appreciated, thank you.

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Apple

Problema del servizio clienti
Reported by GetHuman6516784
ago 28º, 2021 - 2 mesi fa
Not resolved
Visto da 15 clienti finora
Problema simile a 2966 altri
0 clienti che seguono questo

Timeline

GetHuman6516784 ha iniziato a lavorare su questo problema
ago 28º 12:42am