I paid off my mortgage to B of A.**Then I received this:*Hi, STEVEN, correspondence rel...

GetHuman5405398's problema del servizio clienti con Bank of America da ottobre 2020

Aiuto per il mio problema Bank of America
The issue in GetHuman5405398's own words
I paid off my mortgage to B of A.**Then I received this:*Hi, STEVEN, correspondence related to your mortgage account is now available in Mobile and Online Banking.***Account:*ending in - ******I cannot access this correspondence because I cannot get into my online banking account.**I never saved my Online ID and Password as I hoped I wouldn't have to use the online banking account more than once. Sadly, I was wrong. **To get new Online ID and Password I supplied the last * digits of my account number and my SS number as requested but I STILL wasn't allowed access to my online banking account.**I have never experienced the amount of aggravation that I have with Bank of America's so-called "customer service."**I need access to this very important correspondence and documents . If you're not going to allow me to access it via online banking then send this material to me via "snail mail."

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Bank of America

Problema del servizio clienti
Reported by GetHuman5405398
ott 26º, 2020 - un mese fa
Fixed
Visto finora da 1 cliente
Problema simile a 5809 altri
0 clienti che seguono questo
Items needed
Numero di carta
Nome sull'account
Ultimi 4 di SSN
Indirizzo sul conto
Il tuo compleanno

Timeline

GetHuman5405398 ha iniziato a lavorare su questo problema
ott 26º 8:15pm
GetHuman5405398 ha confermato che il problema è stato risolto. Evviva!
ott 26º 8:17pm