Good morning. My CallCredit , statutory Credit Report shows that Capital one searched...

GetHuman-emciel's customer service issue with Capital One from September 2018

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The issue in GetHuman-emciel's own words
Good morning. My CallCredit , statutory Credit Report shows that Capital one searched by credit report on **.**.**** then **.**.**** then **.**.****. These show as 'Quotation* Prelim Search and 'Checking Credit Application'* however I have never made any application for credit from Capital One and I have not lived at the address stated for ** years. Please could you advise me why these details are showing on my Credit Report. Thank you.
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Capital One

Customer service issue
Reported by GetHuman-emciel
Sep 26th, 2018 - a yr ago
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Seen by 7 customers so far
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Items needed
Card Number
Name of Account Holder
Numero di telefono
Email on Account
Billing Address
Social Security
Timeline
GetHuman-emciel started working on this issue
Sep 26th, 2018 8:10am
GetHuman-emciel indicated the issue is not fixed yet.
Sep 27th, 2018 5:17pm