I have been a long time customer with capital one and have always maintained a good pay...

GetHuman1222890's customer service issue with Capital One from September 2018

Help with my Capital One issue
The issue in GetHuman1222890's own words
I have been a long time customer with capital one and have always maintained a good payment history. Recently I faced some health challenges and was out of work for approximately * months. During this time, I got a ** day late on my both platinum MasterCard...**** and my Neiman Marcus card. I am back on track and have mad large payments and even paid off accounts. I’m asking that you please extend a on time deletion of the ** day lates from my credit report as a courtesy. Thank you so much
GetHuman1222890 did not yet indicate what Capital One should do to make this right.
I have an issue with Capital One too
How GetHuman1222890 fixed the problem
I am asking that capital one please remove the ** late payments from my account ending in ...**** and also my Neiman Marcus account ending in ...****
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Capital One

Customer service issue
Reported by GetHuman1222890
Sep 28th, 2018 - a yr ago
I have an issue with Capital One too
Fixed
GetHuman1222890 shared how to fix
Seen by 12 customers so far
Similar issue to 1991 others
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Items needed
Card Number
Name of Account Holder
Numero di telefono
Email on Account
Billing Address
Social Security
Timeline
GetHuman1222890 started working on this issue
Sep 28th, 2018 2:34pm
GetHuman1222890 confirmed the issue is fixed. Hooray!
Sep 28th, 2018 3:03pm
GetHuman1222890 shared this issue with others over email
Sep 28th, 2018 3:16pm