Using the Capital One App and made a government payment and the recent transaction desc...
GetHuman-jmathena's customer service issue with Capital One from January 2019
Help with my Capital One issue
Next: our robot will wait on hold for GetHuman-jmathena to get a Capital One rep on the line!
Always use the GetHuman Phone tocall Capital One. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jmathena's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jmathena may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman-jmathena's own words
Using the Capital One App and made a government payment and the recent transaction descriptor says "Desoto Ford" Government Services.**I called the Gov Agency I made the payment to and they said this has been going on for a little while and trying to fix this. Who can I email to send a screenshot so they can look into this for me?
GetHuman-jmathena did not yet indicate what Capital One should do to make this right.
I have an issue with Capital One too
How GetHuman-jmathena fixed the problem
We are waiting for GetHuman-jmathena to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.