I payed my $**.** capital one credit card bill April *st, the day it was due. I made su...

GetHuman2679050's Bill payment issue with Capital One from April 2019

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If you don't want to wait on hold, you can pay your bill online as long as you know your email address and password. You can use this link to do so https://www.capitalone.com/billpay/
The issue in GetHuman2679050's own words
I payed my $**.** capital one credit card bill April *st, the day it was due. I made sure I was not late so I could get a higher credit line. The payment was processed, I received an email for my payment. The next day I got gas with my capital one card. No problem. April *th I checked online at my card and saw on April *rd the $**.** was returned to my checking account and my payment was not anymore on my Capital one account. Therefore I have to wait another * months to get a higher credit line AND I got hit with late fee. I don't think this is fair at all considering I never got an email explaining what was happening. I only got one email saying my payment was processed.
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Capital One

Bill payment issue
Reported by GetHuman2679050
Apr 4th, 2019 - 6 mons ago
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Items needed
Card Number
Name of Account Holder
Numero di telefono
Email on Account
Billing Address
Social Security
GetHuman2679050 started working on this issue
Apr 4th 12:50pm
GetHuman2679050 confirmed the issue is fixed. Hooray!
Apr 4th 12:51pm