My account is not being recognized. I tried to login this morning and care.com was not...

GetHuman-ccorneli's Problema di accesso all'account con Care.com da ottobre 2021

Aiuto per il mio problema Care.com
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Nome sull'account, data di nascita, indirizzo di fatturazione e indirizzo e-mail sull'account
Top Tip from another customer
Se riscontri problemi con una password, prova a reimpostarla utilizzando il tuo indirizzo e-mail (assicurati di utilizzare l'ortografia corretta). Fai clic su "Password dimenticata" sotto il login, quindi segui il prompt. Dovresti avere la possibilità di ripristinare con il tuo numero di telefono.
The issue in GetHuman-ccorneli's own words
My account is not being recognized. I tried to login this morning and care.com was not taking my email, but I know it’s the right email because I have previous emails with that address. So I did forgot password just to make sure it wasn’t the password, and it made me create a whole new account. But now, I can’t access any previous conversations and I really need to in order to set my schedule.

GetHuman-ccorneli did not yet indicate what Care.com should do to make this right.

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Care.com

Problema di accesso all'account
Reported by GetHuman-ccorneli
ott 20º, 2021 - un mese fa
Not resolved
Visto finora da 1 cliente
Problema simile a 224 altri
0 clienti che seguono questo

Timeline

GetHuman-ccorneli ha iniziato a lavorare su questo problema
ott 20º 2:55pm