When is payment taken out?

GetHuman1404535's customer service issue with Citi Cards from May 2019

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The issue in GetHuman1404535's own words
The problem: When is payment taken out?
GetHuman1404535 did not yet indicate what Citi Cards should do to make this right.
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Citi Cards

Customer service issue
Reported by GetHuman1404535
May 21st, 2019 - 5 mons ago
I have an issue with Citi Cards too
Not resolved
Seen by 2 customers so far
Similar issue to 1105 others
0 customers following this
Items needed
Account name
Account billing address
Citi Card number
Last 4 of Social Security Number
Date of Birth
Account phone number
GetHuman1404535 started working on this issue
May 21st 4:30pm
GetHuman1404535 indicated the issue is not fixed yet.
May 21st 8:42pm